Your details, kept simply.

Who we are

Christmas Trees Oxford is a family-run Christmas tree farm in Great Haseley, Oxfordshire, OX44 7JS. This notice explains how we handle details sent through this website or when you contact the farm.

To ask about anything here, email christmastreesoxford@gmail.com or call 07701 027 890.

What we collect

When you send an enquiry through this website, we receive:

• your name and email address;
• your phone number, if you give it;
• your business or venue name, if you ask about trees for a business;
• your preferred date, if you give one;
• your message, what it’s about (a tree, delivery, a wreath and so on), any selected tree or product details, and which page you sent it from.

If you call, email or message us, we receive the details you give us there. Our hosting and form services also handle technical information, such as IP addresses and request information, to deliver the website and help prevent abuse.

Your name, email address and message are needed to send an enquiry. A business enquiry also needs your business or venue name. Other fields are optional.

Why we use it

We use your enquiry to answer you and arrange what you ask for, such as a tree, a delivery or a business order. When you ask about buying from us, this is necessary to take steps towards an agreement with you or carry it out. For other enquiries, we rely on our legitimate interest in responding to people who contact the farm. Keeping the website secure and preventing spam is also a legitimate interest.

There is no marketing sign-up on this website. Sending an enquiry does not add you to a marketing mailing list.

Who helps us

The website and our replies use these services:

• Basin receives and stores website form submissions, filters spam and handles form notifications. Basin is operated from Canada and uses service providers in other countries, including the United States. Its data handling information explains its storage and international transfer arrangements.
• Google provides the Gmail address shown on this website. When you email that address or we reply using Gmail, Google handles and stores those messages.
• Hostinger hosts the live website and handles technical requests and logs to deliver and protect it.

These services may process information outside the UK. Contact us if you would like more information about the services handling your enquiry.

How long we keep it

Retention depends on whether a message is an initial enquiry, an ongoing order or a record needed for a legal obligation or dispute. Contact us to ask about the retention of your enquiry or to request deletion.

Cookies and browser preferences

This website does not add analytics or advertising trackers. Your browser may store display preferences. You can clear these preferences in your browser settings.

Links to Instagram and Google Maps take you to those services, which have their own privacy policies. Submitting a form also involves Basin, as described above.

Your rights

Depending on the circumstances, you can ask for a copy of your details, ask us to correct or delete them, restrict their use or provide a portable copy. You can object when we use information for our legitimate interests. Email or call us to make a request. We normally respond within one month and do not normally charge a fee.

If you’re unhappy with how we’ve used your details, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Last updated 20 October 2026.